Refunds and Returns
At Valere London, we believe in comfort and style. If for any reason you are not satisfied with your order, we offer a simple and transparent refund and return policy to ensure your complete confidence.
Refunds
We refund the full amount of your order within 14 business days after the return is confirmed.
Return
Send the original product in its original packaging to the address provided in the confirmation email.
Timeframe
To ensure our quality standards, returns are only accepted within 30 days of delivery.
Shipping Policy
At Valere London, we believe quiet luxury should be present in every detail. To ensure maximum elegance and safety in your delivery, we use the most reliable logistics networks in the United Kingdom.
Royal Mail Standard
Delivery within 3–5 business days across the UK. Ideal for general urgent orders.
DPD Express
Express delivery within 1–2 business days for metropolitan areas. Available for priority orders.
Our packaging is carefully protected to ensure that each piece arrives at its destination with the same sophistication and care it received during our store.
Terms & Privacy
Privacy Policy
At Valere London, your privacy is an absolute priority. We only use essential data to process your order and ensure a safe shopping experience. We do not sell or share your personal information with third parties without your explicit consent.
Terms of Service
These terms govern the use of our website and our e ‑commerce platform. By browsing or shopping at Valere London, you agree to the use of cookies for analytics and personalization purposes. We reserve the right to modify these terms at any time.
For any questions about our privacy policy or terms of service, please contact us at valerelondon1k@gmail.com.